Privacy Policy

Last updated: 20 May 2026

1. Introduction

Fiksaator OÜ (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect information about you when you use our website or submit an inquiry through our contact form.

We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Estonian data protection legislation.

2. Data Controller

The data controller responsible for your personal data is:

Fiksaator OÜ
Registration number: 12558718
VAT number: EE101690225
Mailing / business address: Lääne-Viru maakond, Väike-Maarja vald, Nõmme küla, Elva, 46222, Estonia
This address is for correspondence only — not a walk-in office.

For privacy-related requests we do not publish a dedicated email on this website. You may contact us in writing at the postal address above, or by submitting an inquiry through the contact form on our website.

3. Personal Data We Collect

We may collect and process the following personal data:

Identity and contact data — full name, phone number, city or region, and any details you include in your message.
Service preferences — for example, whether you requested an on-site roof inspection.
Technical data — basic server or browser information that may be logged when you visit the site (such as IP address and user agent), depending on how the site is hosted.

We do not intentionally collect special categories of personal data through this website.

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

To respond to your inquiry and arrange communication about roofing or construction services.
To organise an on-site roof inspection where you have requested one.
To prepare offers, estimates and contractual documentation if you become a client.
To comply with legal and regulatory obligations.
To maintain and improve the security and functionality of our website.

5. Legal Basis for Processing

We process your personal data on the following legal grounds under GDPR Article 6:

Contractual necessity (Art. 6(1)(b)) — taking steps at your request prior to entering into a contract, and performing a contract if one is concluded.
Legitimate interests (Art. 6(1)(f)) — responding to enquiries, organising site visits, and operating our business, where not overridden by your rights.
Legal obligation (Art. 6(1)(c)) — where required by applicable law.
Consent (Art. 6(1)(a)) — where you have ticked the consent box on our contact form in relation to processing your inquiry data as described here.

6. Data Retention

We retain contact form data for as long as necessary to respond to your enquiry and, if you become a client, for the duration of the business relationship and any applicable legal retention period (including accounting and contract records under Estonian law, often up to 7 years).

If no business relationship is established, we generally delete or anonymise contact data within 12 months of the last communication, unless a longer period is required by law.

7. Data Sharing

We do not sell your personal data. We may share your data with trusted service providers (for example website hosting or form delivery tools) strictly where needed to operate the site or deliver your inquiry to our team. Such providers must process data only on our instructions and under appropriate safeguards.

We may disclose your data if required by law, court order or competent authority.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of access — to request a copy of the personal data we hold about you.
Right to rectification — to request correction of inaccurate data.
Right to erasure — to request deletion of your data where there is no lawful basis for continued processing.
Right to restrict processing — to request that we limit how we use your data.
Right to data portability — where applicable, to receive your data in a structured, machine-readable format.
Right to object — to object to processing based on legitimate interests, where applicable.

To exercise any of these rights, please contact us in writing at the postal address in section 2 or via the contact form. We will respond within one month (subject to any permitted extension under GDPR).

You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (www.aki.ee).

9. Cookies

Our website may store a functional language preference in your browser’s localStorage under the key fk-lang (English or Estonian). This is not used for cross-site tracking and does not contain personal data beyond the language code.

We do not use advertising cookies on this static brochure site. If we add analytics in the future, this policy will be updated.

10. Data Security

We apply appropriate technical and organisational measures to protect personal data. When our site is served over HTTPS, data you submit is encrypted in transit. You should still avoid sending unnecessary sensitive information through the contact form.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.

12. Contact

Questions about this Privacy Policy or your personal data:

Fiksaator OÜ
Registration number: 12558718 · VAT: EE101690225
Postal address: Lääne-Viru maakond, Väike-Maarja vald, Nõmme küla, Elva, 46222, Estonia
Website: Homepage — use the inquiry form under Contact.